Before you request account deletion
Account deletion is intended for closing your Tuvybe account. If you only want to stop being discoverable or change what other users can see, consider using the profile and privacy controls instead.
Before deleting, review any outstanding payment, withdrawal, Host or Guardian activity that may need to be resolved.
How to request deletion in the app
Sign in to Tuvybe
Open the account you want to delete.
Open Options
Go to the account Options/Settings area.
Select Delete Account
The current Tuvybe app exposes Delete Account in the legal/account area of Options.
Confirm the request
After confirmation, Tuvybe submits the authenticated deletion request to the server.
What happens immediately
The current Tuvybe server marks the account as deletion_requested, records the request time, disables discovery, messaging, purchases, earning and withdrawals, clears the device token, invalidates sessions and deletes active access tokens.
After the request is accepted, the current account should no longer be able to use normal authenticated Tuvybe functions while the deletion request is being processed.
What may be retained after closure
Submitting deletion does not necessarily mean every record is erased instantly. Tuvybe may retain limited records where reasonably necessary for payment reconciliation, accounting, fraud prevention, chargebacks, safety investigations, dispute resolution, enforcement, legal claims or statutory obligations.
Where retention is no longer required, information should be deleted, anonymised or otherwise handled in accordance with the Privacy Policy and applicable law.
Connected authentication & communication records
The mobile deletion flow also performs cleanup actions in connected authentication/chat services. The exact lifecycle of third-party service records may depend on Tuvybe's integration and the provider's retention rules. A Tuvybe account-deletion request does not automatically delete an unrelated account you may hold directly with a third-party provider.
If you cannot access the app
If you cannot sign in but still need to close your Tuvybe account, contact support@tuvybe.com using the email associated with the account where possible. Include your username and state that you are requesting account deletion.
Tuvybe may need to verify that you control the account before acting on an external request.
Need a broader data request?
If you also want a copy of your data, correction, restriction, objection or another privacy right, see Privacy Requests or email privacy@tuvybe.com.